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Yes. Knowledge transfer is a standard part of every Professional Services assignment. Documentation, explanation, and handover are standard, so your team can continue independently afterward.

Every assignment begins with a structured onboarding and discovery phase. This allows our consultants to become productive quickly and add targeted value from the first sprints.

Through clear scoping, concrete deliverables, and working in sprints. It's clear upfront what we'll deliver, within what timeframe, and at what cost. No open-ended, no scope creep.

Our consultants combine multiple disciplines, such as engineering, architecture, and optimization. This allows them to solve complex issues faster, and the total turnaround time—and therefore the total costs—is often lower than with specialized individual roles.

Create a Health Check (for Splunk or Cribl) provides a complete, objective picture of the health, performance and future-proofing of your environment.
The Health Check is ideal when you:

• want to know if your platform still complies with best practices

• experiencing performance issues, high costs or instability

• considering a switch to Managed Services or planning major changes

• want to build a new use-case roadmap

The Health Check includes:

• in-depth analysis of architecture, configurations, security, ingest, licensing, and data quality

• performance and bottleneck research

• optimization and cost savings opportunities

• advice on upgrades, scalability and governance

Result: a clear report, priority matrix and a concrete improvement plan that can be directly applied within your organization.

SMT works according to a fixed and proven method: The SMT Way of WorkingThis guarantees that every deployment — temporary, periodic, or project-based — delivers the same high quality.
This means for you:

• Craftsmanship in every phase: From initial inventory to handover, our engineers work according to best practices, with clear documentation and transparency.

• Continuity guaranteed: At least two SMT experts are always familiar with your environment, so you are never dependent on just one person.

• Clear communication: Weekly updates, explicit risks, and full visibility into what's been done, what's coming, and what the results will be.

• Honest, pragmatic advice: our core values Show Craftsmanship, Be Brutally Honest en Keep it Simple are leading and ensure clear choices without noise.

This way, you don't get an "extra pair of hands", but an expert who takes responsibility and lifts your environment to a higher level.